Product manager with 5+ years of experience shipping consumer and B2B products.

San Francisco

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Experience

Depict

Depict

11/2018 - 4/2019

San Francisco

Director of Product Management

Reported to the CEO and Founder; led Product Management at Depict, responsible for owning product execution across all product surface area: HW, SW, Firmware, and Mobile 
  • Designed and implemented a Jira-based agile sprint development process and product roadmap • Oversaw completion of a full firmware rewrite leveraging a new lean-architecture and API 
  • Raised average star rating of iOS app from 2.5 to 4.4
  • Defined and owned development of the second generation core hardware product 

August square

August Home

1/2016 - 5/2018

San Francisco

Product Manager/ Senior Product Manager

Reported to the Director of Product Management; managed Android and iOS mobile apps as well as HW, SW, Firmware, and GTM plan for three generations of wired and battery powered video products 
  • Owned entire lifecycle of the Doorbell Cam Pro, including retail launch, generating tens of millions of dollars in revenue 
  • Owned development and launch of a cloud-based video subscription service with an attach rate of 30% • Led a redesign of Auto-Unlock in the iOS and Android apps, raising success rates from 80% to over 96% • Raised the average star rating of the iOS and Android apps from 3.8 to 4.8 and 2.7 to 3.4 respectively through feature A/B testing and customer engagement
  • Led packaging design efforts for the best selling generation of August hardware products utilizing focus group data, major retailer feedback, and customer insights 

Endicia

Endicia

9/2013 - 12/2015

Mountain View

Associate Product Manager

Reported to the Director of Product Management; owned development of a white-label customized stamp product and sustaining development efforts for a core postage marketplace client 
  • Managed full lifecycle of user-customized stamp business partnership with Shutterfly and Minted, resulting in a multi-million dollar business with 15k+ stamps printed and shipped daily 
  • Owned postage marketplace used by 100k+ businesses, generating $2+ billion in transactions annually 

Education

Brandeis University

Economics

2009 - 2013

Reviews

Profile Chris Tung | Reviewed on 03/22
Jon and I worked together at Depict, where he was our first Product hire, and he had to implement a ton of structure to a fairly loose Engineering and Product roadmap. Although his role involved working with a lot of people who were at Depict much longer than he was, Jon navigated these murky waters well, and everyone felt he was a joy to work with. When it comes to IOT products, product management, or engineering management strategy, I would definitely recommend speaking with Jon.

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